White Glove Moving & Storage Dementia Friendly Certified Movers

White Glove Moving, Storage & Delivery has been a long time senior certified mover alongside our partnerships with Bekins Vanlines and Pak Mail Beachside through the National Association of Senior Move Managers. Yet, as the senior demographic ages, more and more people are losing some of their cognitive abilities and are being diagnosed with dementia. In fact, in the Treasure Coast of Florida there are several people on a waiting list to go into the assisted living facilities that also offer memory care. Several years back, the healthcare industry saw the demand rise and facilities offering only memory care units were created.

In 2020, White Glove Moving and Storage had the privilege of being the receiving and installation partner for the new Certus Memory Care facility in Vero Beach. As professional ff&e experts, it was exciting to be a part of a project right up the street from our corporate headquarters. Since opening their doors they have helped filled a gap in our community. In fact, every aspect of the space is designed to create calming thoughts and evoke nostalgia. The main gathering area is reminiscent of a thriving downtown from a bygone era. The lights imitate sunlight during the day and turn to a warm, cozy glow as the evening comes. Even aromas are used throughout the day to help foster for alertness and energy during the daytime and then change as night falls. It is that attention to the details families are after when searching a secure place to call home for their family members suffering from memory loss.

Recently, the team at Certus created the Certus Institute under the direction of Joshua Freitas, Ph.D., M.Ed., BC-DEd, et al. Chief Research Officer and Education Specialist, Susan Micheel, to certify local businesses on being dementia friendly. Starting with industries that often frequent the Certus-Vero Beach Campus, White Glove Moving & Storage was honored to be chosen and quickly signed up for the one-hour course. With training provided directly to the staff equipped with visuals and real-life scenario role playing, our trainers saw great value in the tips and techniques taught in the course. With much of our local moving catering to an older clientele often moving into senior communities, it was a valuable program for us to complete and brush up on the soft skills needed when engaging with customers suffering from dementia.

Though we are proud to be a trusted and preferred moving partner at Certus, the knowledge and certification gained allows our team of moving and storage pros to help with any senior relocation. Though many of those moves happen locally from home to a community or from one senior living facility to another; some require moving a loved one to another state. Fortunately, we can assist with interstate moves and are proud to offer unparalleled communication and fair pricing with the families and/or caregivers no matter the distance of one’s move. A special thank you to the Certus Institute for our additional senior moving certification; we hope to be an ongoing moving and storage resource for many years to come.